Comparison
An honest, side-by-side comparison of BotPlot and Tidio for AI chatbots in 2026. See features, pricing, and where each tool wins.
| Feature | BotPlot | Tidio |
|---|---|---|
| AI chatbot price | $19/mo (Pro) | $29/mo (Lyro AI) |
| AI messages included | 2,000 AI messages | 50 AI conversations |
| Cost per AI message | ~$0.0095 | ~$0.58 |
| Remove branding | $99/mo (Business) | $394/mo (Tidio+) |
| AI technology | Claude + OpenAI (RAG) | Lyro AI (proprietary) |
| Knowledge sources | URLs, docs, Q&A pairs | URLs, FAQs, snippets |
| Live chat | ||
| WordPress plugin | ||
| Lead capture | ||
| Analytics dashboard | ||
| Built-in helpdesk | ||
| E-commerce integrations | Basic (via API) | Shopify, WooCommerce, BigCommerce |
BotPlot gives you 2,000 AI messages for $19/mo. Tidio gives you 50 AI conversations for $29/mo. That is roughly 40x more AI capacity per dollar spent.
Three plans, clear limits. No per-seat charges, no add-on bundles. You know exactly what you pay for each month.
Pick between Claude and OpenAI for your chatbot. Tidio locks you into their proprietary Lyro engine with no alternative.
Remove the BotPlot badge at $99/mo on the Business plan. Tidio charges $394/mo for their Tidio+ plan to remove branding.
Tidio combines AI chatbot and live agent chat in one product. BotPlot is AI-only and does not include a live chat inbox.
Native Shopify, WooCommerce, and BigCommerce plugins let Tidio pull order data, recommend products, and handle returns automatically.
Tidio includes a ticketing system and helpdesk tools. BotPlot focuses on the chatbot layer and does not offer ticketing.
Tidio has been around since 2013 and serves 300K+ businesses. That means more templates, community resources, and third-party integrations.
Start free with 100 AI messages per month. No credit card required.