Does it work with Shopify?

Yes. BotPlot works with any e-commerce platform including Shopify, WooCommerce, BigCommerce, Magento, and custom storefronts. Simply paste your store URL and BotPlot will crawl your product pages, FAQs, and policies automatically. You can also embed the chat widget with a single script tag.

How does lead capture work?

When a visitor asks about a product, BotPlot can prompt them for their name and email before or during the conversation. Captured leads are stored in your dashboard, can trigger email notifications, and can be forwarded to your CRM via webhooks or Zapier. You control when and how the form appears.

Can customers get order status?

BotPlot answers questions based on the knowledge base you provide. If you add your shipping and returns policies, the chatbot can explain delivery timelines, return windows, and refund processes. For real-time order tracking, you can connect BotPlot to your order management system via the API or set up a human handoff when order-specific queries arise.

How much does it cost?

BotPlot offers a free plan with up to 30 messages per month so you can test it risk-free. The Pro plan starts at $19/month with 2,000 messages, and the Business plan is $79/month with 10,000 messages and priority support. All plans include lead capture, multi-channel deployment, and custom branding.

E-Commerce

AI Chatbot for E-Commerce

Reduce support tickets by 30-50%, answer product questions instantly, and capture leads around the clock — all without adding headcount.

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The Problem

Online stores face the same support challenges every day — and they only get worse as you scale.

Repetitive Questions

“What’s your return policy?” “When will my order arrive?” Up to 70% of support tickets are questions already answered on your site.

Lost Sales

Shoppers with unanswered product questions leave. Studies show that 53% of customers abandon purchases when they can’t find quick answers.

Scaling Support Costs

Hiring more agents is expensive. During peak seasons and flash sales, your team can’t keep up — and response times balloon.

How BotPlot Solves It

Train an AI chatbot on your products, policies, and FAQs — then deploy it everywhere your customers are.

Train on Products & Policies

Paste your store URL and BotPlot crawls every product page, FAQ, and policy document. It learns your catalog so customers get accurate answers instantly.

Learn how to cut support costs →

Deploy on 7 Channels

Website widget, WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, and Shopify. Reach customers wherever they already message you.

See the SaaS use case →

Capture Leads Automatically

Collect names and emails during conversations. Forward leads to your CRM with webhooks and never miss a potential customer again.

Explore lead capture →

How It Works

Go from zero to a fully trained e-commerce chatbot in under ten minutes.

Add your products and FAQ

Paste your store URL or upload product docs. BotPlot crawls your pages and builds a knowledge base automatically.

Customize the widget

Match your brand colors, set a welcome message, and configure lead capture forms to collect visitor information.

Deploy across channels

Embed the widget on your site, connect WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, or Shopify in minutes.

Capture leads automatically

Every visitor interaction can capture emails and names. Leads flow into your dashboard and trigger notifications or webhooks.

Read the full setup guide →

Why E-Commerce Teams Choose BotPlot

30-50% Fewer Support Tickets

Automate answers to shipping, returns, sizing, and product questions so your team focuses on complex issues that need a human touch.

More Leads, Less Effort

Every chat is a chance to capture an email. Built-in lead forms turn casual browsers into qualified leads without interrupting their experience.

Works With Any Platform

Shopify, WooCommerce, BigCommerce, Magento, or a custom storefront. If it has a URL, BotPlot can learn from it and embed on it.

24/7 Instant Responses

Customers shop at all hours. BotPlot answers questions in seconds — nights, weekends, and holidays included — so you never lose a sale to slow response times.

Frequently Asked Questions

Ready to automate your store’s support?

Create a free BotPlot chatbot in minutes. No credit card required — start answering customer questions and capturing leads today.

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