Train a chatbot on your docs and help center. Reduce support tickets, deploy on Slack and Discord, and hand off to humans when it matters.
Every SaaS team hits the same wall.
Problem 1
You wrote a beautiful help center, but users still open tickets for questions answered on page one.
Problem 2
Your agents answer the same “how do I...” questions dozens of times a week, draining time from complex issues.
Problem 3
As you grow, ticket volume grows faster. Adding agents is expensive and slow — onboarding takes weeks.
BotPlot connects to your existing knowledge and deploys everywhere your users ask questions.
BotPlot crawls your documentation, FAQ pages, and knowledge base articles, then uses retrieval-augmented generation (RAG) to ground every response in real sources.
Embed a lightweight widget, or connect Slack and Discord bots so users get answers where they already work. Learn more about reducing support costs with AI.
Set a confidence threshold. When the chatbot can't answer, it seamlessly escalates to a human agent through DeskPlot — forwarding the full conversation context.
Four steps from zero to a fully deployed support bot.
Point BotPlot at your help center, docs site, or knowledge base URL. We crawl every page and chunk the content for retrieval-augmented generation (RAG).
Deploy instantly on your website with a one-line embed, or connect Slack and Discord so your bot answers questions where your users already hang out.
Set confidence thresholds and handoff rules. When the bot can't answer, it escalates to a human agent via DeskPlot or email — no conversation context lost.
Track resolution rate, average response time, unanswered queries, and customer satisfaction from a single dashboard. Continuously improve your knowledge base.
Concrete outcomes, not vague promises.
Instant, accurate answers from your docs deflect repetitive questions before they reach your support queue.
Paste a URL, crawl your docs, and embed the widget. No engineering sprint required — go live the same day.
Schedule automatic re-crawls so your chatbot reflects the latest product changes, release notes, and FAQs.
See unanswered queries, trending topics, and resolution rates. Feed insights back into your docs and product roadmap.
Free plan includes 100 messages per month. No credit card required.
Get Started for Free