Lead Capture Feature

Chatbot Lead Capture

Turn every chatbot conversation into a potential customer. Capture visitor names, emails, and phone numbers naturally, without static forms that kill engagement.

What Is Chatbot Lead Capture?

Instead of relying on static contact forms that most visitors ignore, BotPlot's AI chatbot collects name, email, and phone number as part of the natural conversation. Visitors engage with your chatbot to get answers, and the bot gathers their contact details at just the right moment.

Name

Greet visitors personally and route leads to the right team.

Email

Follow up with prospects via email campaigns and sequences.

Phone

Reach high-intent leads by phone for faster conversions.

Why Chatbot Leads Convert Better

Traditional forms sit passively on your page. Chatbot lead capture meets visitors where they already are: mid-conversation.

1

Engaged Visitors

Visitors who chat are already interested. Asking for their details while they are engaged produces far higher capture rates than a cold form.

2

Contextual Timing

The chatbot requests contact info at the optimal moment, after it has delivered value and the visitor is primed to continue the relationship.

3

No Form Friction

There is no separate page to load, no captcha, and no wall of required fields. The experience stays conversational and frictionless.

How It Works

Four simple steps to start capturing leads with your AI chatbot.

1

Configure Form Fields

Choose which fields to collect: name, email, phone, or custom fields. Set each field as required or optional.

2

Set Trigger Timing

Decide when the chatbot asks for contact details: at the start of the conversation, after a set number of messages, or before a handoff.

3

Chatbot Collects Info

Your AI chatbot naturally asks visitors for their details mid-conversation, without interrupting the flow or forcing a static form.

4

View Leads in Dashboard

Every captured lead is stored in your project dashboard. Filter, export, or push leads to your CRM via webhooks.

Available Across All 7 Channels

Lead capture is not limited to the website widget. Every channel BotPlot supports can collect visitor details during the conversation.

Website WidgetWhatsAppMessengerTelegramSlackDiscordShopifyREST API

Learn more about our WhatsApp chatbot integration →

Frequently Asked Questions

Start Capturing Leads Today

Free plan includes lead capture out of the box. No credit card required.

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