Automate customer support on WhatsApp with an AI chatbot trained on your knowledge base. Respond to messages 24/7, capture leads, and hand off to your team when needed.
Works alongside lead capture for maximum conversion.
Meet your customers where they already are.
WhatsApp is the most popular messaging app in the world. Your customers are already using it every day.
People prefer chat over phone calls and emails. WhatsApp messages have a 98% open rate compared to 20% for email.
An AI chatbot never sleeps. Answer customer questions instantly, even outside business hours and on weekends.
WhatsApp is one of 7 channels supported by BotPlot.
Connect your WhatsApp Business number in four simple steps.
Create a project, upload your knowledge base (documents, URLs, or Q&A pairs), and customize the AI personality.
Register for the WhatsApp Business API through Meta or a Business Solution Provider like Twilio or MessageBird.
Paste your WhatsApp API credentials into BotPlot's integration settings. We handle the webhook routing automatically.
Send a test message to your WhatsApp number and watch the AI respond instantly with answers from your knowledge base.
WhatsApp Business API allows businesses to reply to customer messages for free within 24 hours of the last customer message. BotPlot responds instantly, so every message is answered well within this window. After 24 hours, you can re-engage customers using pre-approved message templates.
Train your chatbot once and deploy it everywhere. The same knowledge base powers your WhatsApp bot, website widget, Slack, Discord, Telegram, Instagram, Messenger, and Shopify. Update your content in one place and every channel stays in sync.
View All IntegrationsWhatsApp integration is available on paid plans.
Compare all plans on the pricing page. Read our pricing breakdown for 2026.
Start with the free plan, upgrade when you need WhatsApp. No credit card required.
Get Started for Free