An honest, feature-by-feature comparison so you can pick the right AI chatbot platform for your business in 2026.
| Feature | BotPlot | Chatbase |
|---|---|---|
| Starting price | $19/mo | $40/mo |
| Free tier | ||
| Messages included (Pro) | 2,000 | 2,000 credits* |
| White-label price | $79/mo (Business) | $400/mo (Enterprise) |
| Channels | Web, WhatsApp, Messenger, Slack, Discord, Telegram, Instagram | Web, WhatsApp, Slack |
| LLM options | GPT-4o, Claude | GPT-4o, GPT-4, Claude, Gemini |
| WordPress plugin | ||
| Lead capture | ||
| Human handoff | ||
| REST API | ||
| Analytics dashboard | ||
| Setup time | ~5 min | ~10 min |
*Chatbase uses a credit system. GPT-4 messages cost 20 credits each, meaning 2,000 credits = ~100 GPT-4 responses.
$19/mo
$40/mo
BotPlot Pro is $19/mo for 2,000 messages. Chatbase charges $40/mo for the same volume -- and that is before credit multipliers eat into your quota.
BotPlot includes a free plan with 50 messages/mo so you can test everything before paying. Chatbase no longer offers a free plan.
BotPlot ships a one-click WordPress plugin. Chatbase requires manual embed-code pasting, which is error-prone for non-technical users.
When the AI cannot answer, BotPlot routes the conversation to a human agent via email or Slack. Chatbase has no native handoff workflow.
Chatbase lets you pick from GPT-4o, GPT-4, Claude, and Gemini. If you need Gemini specifically, Chatbase has the edge.
Chatbase launched in early 2023 and has a larger existing user base, which can mean more community resources and tutorials.
Chatbase allows you to retrain the model on past conversations to improve accuracy over time.
Start with the free tier -- no credit card required. Upgrade to Pro when you are ready for 2,000 messages at half the cost of Chatbase.
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